North Side of Burwan Rural Hospital ,Burwan, Murshidabad.
+91 8101897979

Frequently Asked Questions

Find answers to common questions about our diagnostic services.

Do you provide home blood collection services?

Yes, we provide convenient home blood collection services in nearby areas.

Is Digital X-Ray available at your center?

Yes, advanced digital X-Ray services are available with fast reporting.

Do you provide ECG services?

Yes, we provide 12-channel and 12-lead ECG services for accurate cardiac assessment.

How can I book an appointment?

You can call us directly or contact us through WhatsApp for appointments.

Are emergency diagnostic services available?

Yes, emergency diagnostic support is available depending on service requirements.

How long does it take to receive reports?

Most reports are delivered on the same day or within 24 hours.

Is fasting required before blood tests?

Some tests require fasting while others do not. Please contact us before your test.

Do you provide online reports?

Yes, reports can be shared online through WhatsApp or email.

Is there a dedicated female technician available?

Yes, dedicated female technicians are available for female patients.

Is your laboratory government licensed?

Yes, our laboratory is government licensed and ISO certified.

What are your laboratory working hours?

Our laboratory operates 7 am to 6pm daily.

Do you offer doctor consultation services?

Yes, experienced doctors are available for consultation and treatment guidance.

Is Digital Dental X-Ray available?

Yes, we provide advanced digital dental X-Ray services with low radiation exposure.

Can I receive reports through WhatsApp?

Yes, reports can be shared securely through WhatsApp for patient convenience.

Are your machines fully digital and modern?

Yes, we use advanced digital diagnostic equipment for accurate and reliable results.

Do you maintain hygiene and patient safety?

Yes, we strictly follow hygiene, sterilization, and patient safety protocols.

Is parking available near your diagnostic center?

Yes, convenient parking facilities are available near our center.

Do you provide affordable diagnostic packages?

Yes, we offer affordable diagnostic services and health checkup packages.

Can senior citizens avail home collection services?

Yes, home collection services are available for senior citizens and patients in need.

Is Home ECG service available?

Yes, we provide convenient home ECG services for patients who are unable to visit our center.

Is restroom facility available for patients?

Yes, clean and hygienic restroom facilities are available for patients and attendants.

Is drinking water available at the center?

Yes, safe and clean drinking water facilities are available for patients and visitors.

Are toilet and lavatory facilities available?

Yes, clean and hygienic toilet and lavatory facilities are available for patients and attendants.

Is free Wi-Fi available for patients?

Yes, free Wi-Fi service is available in the waiting area for patient convenience.

Do I need prior appointment for tests?

Walk-in patients are welcome, but appointments are recommended for faster service.

Which payment methods do you accept?

We accept cash, UPI, and digital payment methods.

Are all diagnostic services available under one roof?

Yes, pathology, digital X-Ray, dental X-Ray, ECG, and doctor consultation services are available at one place.

Do you maintain patient privacy and confidentiality?

Yes, all patient records and reports are kept completely confidential.

Can patients contact through WhatsApp for support?

Yes, patients can contact us through WhatsApp for appointments and report-related queries.

Why should patients choose Matri Diagnostic Laboratory?

We provide trusted diagnostic services with advanced technology, fast reporting, experienced staff, and compassionate patient care.